Birmingham Changing Futures Together


Local authority boundaries of Birmingham City


  • Lead partner - Birmingham Voluntary Service Council (BVSC)
  • Freshwinds
  • Midland Heart
  • Birmingham MIND
  • Shelter
  • SIFA Fireside
  • St Basils
  • CGL
  • Birmingham and Solihull Mental Health Trust NHS Foundation Trust
  • Birmingham City Council
  • Birmingham and South Central Clinical Commissioning Group
  • Staffordshire and West Midlands Probation Trust
  • West Midlands Police Service

    The model is a team of lead workers who work intensively with a case load of between six to eight clients, as well as linking into the other programme work streams. The Birmingham project comprises seven delivery work streams, including:

    • Lead workers and Peer Mentors: A group of skilled, empathetic frontline staff who will take responsibility for formulating each client’s care plan and co-ordinating, reviewing and overseeing a multi-agency care and support package. They will feed into project evaluation and learning. Lead workers will be supported by paid Peer Mentors.
    • Every Step of the Way: A user empowerment programme that trains, supports and facilitates service users to become experts by experience, volunteers and peer mentors.
    • The ‘No Wrong Door Network’: A group of networked agencies committed to information-sharing and common approaches and standards in supporting people with complex needs.
    • Psychologically Informed Environment (PIE) Training will be offered to the No Wrong Door Network members to add to the quality of their work.
    • An Intelligent Common Assessment Tool (iCAT): A shared tool that supports more effective inter-agency collaboration and enables a ‘whole person’ response.
    • Beyond the Basics: Post lead worker engagement, helping clients to develop positive peer networks and relationships, access positive and stimulating leisure opportunities and to take up volunteering, training, employment and business/self-employment opportunities.
    • Other work-streams include ‘in reach’ and ‘outreach’ activities, and a virtual hub – a local good practice and information exchange and learning and evaluation activity.

    Natalie Allen

    email: nataliea@bvsc.org