These reports provide the results of analysis of data collected from across the Fulfilling Lives (multiple needs) initiative as part of the national evaluation
- Promising practice
- 2015 Fulfilling Lives (mutliple needs) Evaluation Annual Report Year One (1.0 MiB)
This report is prepared for the Big Lottery Fund by the national evaluation team and provides emerging findings and lessons learned from the first year of the national evaluation of the Fulfilling Lives: Supporting people with multiple needs initiative.
- 2016 Fulfilling Lives (multiple Needs) Evaluation Annual Report (1.2 MiB)
CFE Research and the University of Sheffield have been commissioned by the Big Lottery Fund to carry out an evaluation of the Fulfilling Lives: Supporting people with multiple needs initiative. This is the second annual report from the evaluation.
- 2016 Fulfilling Lives (multiple Needs) Evaluation Summary (290.5 KiB)
- 2017 Fulfilling Lives (Multiple Needs) Evaluation Report (1.4 MiB)
The 2017 Annual Report brings together the recent national evaluation work. It is split into three parts:
- Beneficiary overview, which gives details of the beneficiaries engaged with the 12 projects
- Frontline perspectives: managing caseload complexity, which discusses how project staff manage their caseloads of beneficiaries with multiple and complex needs
- Frontline perspectives: moving on, which looks at closed cases and highlights how and where beneficiaries 'move on'.
The report concludes with promising practice and recommendations for both services for people with multiple and complex needs and funders and service commissioners.
A summary version of the report is available here http://mcnevaluation.co.uk/wpfb-file/annual-report-2017-summary-pdf/
- 2017 Fulfilling Lives (Multiple Needs) Evaluation Report Summary (365.4 KiB)
A summary version of the 2017 Annual Report from the Fulfilling Lives (Multiple Needs) national evaluation. Details of the full report are available here http://mcnevaluation.co.uk/wpfb-file/annual-report-2017-v1-final-pdf/
- 2017 Relationships In Recovery: Results from qualitative interviews conducted with programme beneficiaries (439.8 KiB)
In our 2016 annual report we examined the views of frontline staff working on the Fulfilling Lives: Supporting people with multiple needs programme. The findings revealed the importance of building trusting relationships with beneficiaries. This paper presents the perspective of beneficiaries on the same topic.
Peer research reports are completed by members of the National Expert Citizens Group (NECG) with support from CFE research. The NECG is made up of people with lived experience drawn from across all 12 project areas. They meet together throughout the year to input into the Fulfilling Lives programme and also to exert wider influence in the field of multiple needs.
- 2017 Engaging Ethnic Minorities With Multiple Needs FINAL (531.4 KiB)
This paper provides the findings from research undertaken by four peer researchers from the Nottingham, Manchester and West Yorkshire projects of the Big Lottery Fund’s Fulfilling Lives: Supporting people with multiple needs programme. It also includes the views from BME members of the National
Experts Citizen’s Group (NECG).
- Involving Service Users in Recruitment - A Peer Research Report (Aug 2015) (421.6 KiB)
This report describes the methodology, findings and recommendations for future practice and policy from research undertaken by peer-researchers from the NECG into the involvement of service users in recruitment processes for the 12 Big Lottery Fund funded Fulfilling Lives Projects.
These reports include case studies and stories which focus on key themes and topics within the Fulfilling Lives (multiple needs) initiative, or on specific projects or approaches. They illustrate how projects and partnerships have changed/developed their practice to seize opportunities and overcome challenges. They include suggestions, advice and learning.
- 2015 Bristols Golden Key Programme (352.9 KiB)
This partnership case study focuses on Bristol’s Golden Key programme. It explores the systems of support in the Bristol area prior to the Fulfilling Lives: Supporting people with multiple needs initiative and how stakeholders believe the project will achieve the necessary system change. The case study is based on interviews with key stakeholders from the lead organisation and their partners.
- 2016 Inspiring Stories - emerging lessons for game-changing projects (1.1 MiB)
This collection of stories has been prepared by the University of Sheffield and CFE Research as part of the Big Lottery Fund’s initiative Fulfilling Lives: Supporting people with multiple needs. It presents stories of learning and success, along with tips and suggestions, drawn directly from those involved in funded projects.
- 2016 The Role Of Specialist Women's Workers - SEP Case Study (366.6 KiB)
The South East Partnership (SEP) supports people with multiple and complex needs who have previously not engaged well with services across Brighton and Hove, Eastbourne and Hastings. This case study explores the role of specialist workers supporting women with multiple needs and how they are tackling systemic barriers. It includes learning from the South East on the pros and cons of recruiting health professionals into these roles and concludes with an extended example illustrating the impact of their work.
- Housing First - A case study on Fulfilling Lives in Islington and Camden (281.6 KiB)
This case study looks at the Housing First model adopted by Fulfilling Lives in Islington and Camden (FLIC). It looks at how the initiative has been set-up and delivered, and the emerging lessons learnt to date. In developing this paper the evaluation team spoke to three FLIC team members, including their private-rented sector access officer, a landlord who provides accommodation for the scheme and a beneficiary who has been housed through the Housing First approach.
- Involving people with lived experience: A case study of the VOICES partnership, Stoke on Trent (604.6 KiB)
All 12 Fulfilling Lives partnerships have service users at the centre of their work. Involving, and in particular retaining, people with lived experience can be a challenge. The VOICES partnership based in Stoke on Trent have been successful in this regard and their experiences to date have generated lots of learning. In this case study we highlight some of the key ways VOICES and the Expert Citizens of Stoke feel meaningful beneficiary engagement can be achieved.
The aim is to provide practical ideas and advice based on the experience of VOICES. It covers recruiting, training, supporting and retaining people with lived experience of multiple needs as volunteers.
Good practice guides and learning from the Fulfilling Lives programme.
- 2014 Good Practice Guide - An introduction to Action Learning Sets (243.8 KiB)
This guide sets out a brief background to Action Learning, and in particular Action Learning Sets (ALS), how they operate and some key factors to consider in making them an effective mechanism for individual and organisational learning.
- 2014 Good Practice Guide - Assessing partnership working (338.9 KiB)
This guide signposts some of the available learning and support resources for assessing partnerships; it suggests how resources may be used and tailored by projects and includes with some tips on effective partnership building
as part of organisational learning.
- 2014 Good Practice Guide - Commissioning Evaluations (453.0 KiB)
This guide is intended to support partnerships delivering the BigLF’s Fulfilling Lives: Supporting people with multiple needs initiative in their commissioning of local-level independent evaluations.
- 2014 Good Practice Guide - Informed Consent (327.0 KiB)
This guide explores the issue of gaining informed consent from people taking part in research or evaluation projects and provides links to further information and resources. The guide has been developed to support the evaluation of the Fulfilling Lives: Supporting people with multiple needs initiative.
- 2015 Good Practice Guide - An Introduction To Data Visualisation (2.4 MiB)
This guide provides an introduction to data visualisation and how key principles of this are being used to support the national evaluation. Further useful sources of information are given at the end of this document.
- 2015 Good Practice Guide - An introduction to sharing service user data (474.8 KiB)
This guide introduces good practice in sharing service user data, drawing upon the examples explored in a webinar held with projects funded through the Big Lottery Fund’s Fulfilling Lives: Supporting people with multiple needs initiative.
- 2015 Good Practice Guide - An Introduction to Social Return on Investment (433.8 KiB)
This guide acts as an introduction to some of the key principles of Social Return on Investment (SROI) and issues for consideration when applying this methodology.
- 2015 Good Practice Guide - Involving Service Users in Recruitment (146.5 KiB)
This guide has been prepared by peer researchers from the National Expert Citizens Group, part of the Big Lottery Fund initiative Fulfilling Lives: Supporting people with multiple needs. It is informed by qualitative research
exploring the extent to which service users were involved in the recruitment undertaken as part of the inception stage of the 12 funded projects.